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Frequently Asked Questions

Answers to common questions about shopping with COH Builders Centre.

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What is COH Builders Centre?
COH Builders Centre is part of the Cebu Oversea Hardware group, serving DIY homeowners up to serious builders with a wide range of construction tools and finishing materials.
We offer products across major building categories like small machineries, power tools, paints, plumbing, roofing, waterproofing/adhesives, and locks & security.
Yes. We cater to both retail customers and contractors. For bulk orders or project-based requirements, send us your list and preferred brands so we can assist with availability and options.
Simply add items to your cart, proceed to checkout, and complete your details. You may also create an account for easier re-ordering and tracking.
An account is recommended for faster checkout and easier order tracking, but you can still inquire or reach out if you need assistance placing an order.
Product pages indicate availability (ex. “Available in Store”). If you need large quantities, it’s best to confirm with us before ordering to avoid partial fulfillment.
Yes. If you’re unsure what to buy (size, specification, brand compatibility), message us with your application (e.g., plumbing line size, roof type, surface condition, etc.) and we’ll guide you.
Yes—delivery options depend on your location and item type/size. For delivery coverage and scheduling, contact us directly so we can advise the best option for your order.
Our listed location is Sergio Osmeña Jr. Boulevard, Cebu City 6000.
You can reach us via phone at (032) 266 8005 or use the Contact us form on the website.
Returns/exchanges depend on product condition and item type. If you have an issue, contact us as soon as possible with your order details and photos (if applicable) so we can assist.
Notify us immediately upon receiving the item. Share your order details and clear photos so we can evaluate and help with the next steps.
We carry products from known brands and suppliers, and our goal is to provide world-class products at affordable prices.
Your contact details are used to respond to your inquiry and process requests. Please refer to the site’s Privacy Policy page for more information.
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